Help

Registering a new account and account inquiries

If you have submitted your online registration and have questions on the status of your application please contact your local credit contact as listed below.

Division	Email	Telephone	FAX
Atlantic Mechanical	credit.atl@wolseleyinc.ca	506 853 8021	506 853 8679
Atlantic HVACR	credit.atl@wolseleyinc.ca	506 853 8021	506 853 8679
Quebec Mechanical	credit.que@wolseleyinc.ca	514 344 2668	514 344 4249
Quebec CVAC/R	credit.que@wolseleyinc.ca	514 344 2668	514 344 4249
Ontario Mechanical	credit.on@wolseleyinc.ca	905 331 2220	905 331 2186
ON HVAC/R/Frontier	credit.on@wolseleyinc.ca	905 331 2220	905 331 2186
Midwest Mechanical	credit.mw@wolseleyinc.ca	204 786 7861	204 788 0568
Alberta Mechanical	credit.ab@wolseleyinc.ca	403 214 6456	403 214 6443
BC Mechanical	credit.bc@wolseleyinc.ca	604 205 2900	604 205 2979

Got a question about an order?

Once your order is submitted online it is printed at your 'default' branch for fulfillment and processing by a branch associate. The default branch is the branch that was chosen when your account was set up. You should contact your branch directly for:

Rush orders and deliveries
Orders you want shipped to another branch and other alternative shipping arrangements
Pricing concerns
Backorders
Any other questions regarding your order

Pricing

Your Wolseley Express account pricing should always reflect the same discount structure that you receive at the branch. If there are any discrepancies with your online pricing please contact your sales rep or branch directly so it can be addressed promptly.

Site Concerns

If you encounter any error messages or difficulties with the operation of the site you can send us an email at webmaster@wolseleyexpress.com or leave us a message at 1-877-270-3641 with the following information:

Your name and company name
City and Province
Customer account number code (if known)
A brief description of the problem.

Support is provided Monday through Friday from 8:00 am to 7:00 pm Eastern Standard Time.